Who: Dell has issued a notification to an unspecified number of customers regarding an "incident" involving a Dell portal, potentially affecting customers' personal information.
What: The incident is linked to a claim of compromised data from a database containing customer information such as names, physical addresses, Dell hardware details, and order information. The compromised data aligns with an offer to sell personal information of 49 million Dell customers from 2017 to 2024, as reported on social media and Breach Forums.
Impact: The stolen data includes critical personal and company information, such as full names, addresses, service tags, order dates, warranty details, and Dell customer numbers. This breach raises concerns about customer privacy and security, especially considering the potential misuse of the stolen information by scammers who have been targeting Dell customers for nearly a decade. While Dell states that there is not a significant risk to customers, affected individuals are advised to remain vigilant and cautious of unsolicited communications claiming to be from Dell.
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